Everything You Need to Know About Float with Style
Planning your event should be fun, not stressful!
Frequently Asked Questions
What areas do you serve?
Float with Style is based in Pelham, NH, and proudly serves New Hampshire and Massachusetts. Check out our services area to see if we deliver in your area. If you’re not sure if we can deliver to your area, contact us, and we’ll be happy to confirm!
Do you have an order minimum?
Yes, we have a minimum order of $350 for custom balloon garland installations. Orders under $350 can still be fulfilled as Grab & Go Garlands under our Balloon Express service – fully constructed creations that you pick up and style yourself.
Do you deliver and install at events?
Absolutely! If your order meets our $350 minimum, we’ll handle delivery and installation to ensure your decor looks perfect. Delivery times are scheduled based on your event start time and venue access.
How much does balloon decoration cost?
Our pricing depends on the design, size, complexity, and additional delivery or installation needs. Garlands are priced per foot (not linear feet), so having measurements or photos of your space will help us provide an accurate quote.
What are the delivery and installation fees?
Delivery Fee: Calculated based on the distance from our base in Pelham,NH to your event location.
What is a Grab & Go Garland?
Our Grab & Go Garlands are pre-assembled balloon garlands that you can pick up, hang, and style yourself. They’re a perfect option for smaller events or tighter budgets. We include easy-to-follow instructions and all the hanging materials you’ll need.
When and where can I pick up my Grab & Go Garland?
Pickups are available at our Pelham, New Hampshire location. Pickup windows are typically scheduled Monday through Friday (specific time slots provided upon booking). We recommend picking up your garland no more than three days before your event for the best results.
Can I provide my own balloons for decor?
While we understand you may have balloons you’d like to use, we cannot guarantee the quality, durability, or longevity of balloons provided by others. To ensure the best results, we prefer to use our own high-quality balloons that are tested for reliability and visual impact.
How far in advance should I book?
For Installations, we recommend booking at least two weeks in advance to ensure availability and to give us time to bring your vision to life. For Balloon Express Services, one week in advance.
However, if your event is coming up sooner, feel free to reach out – we’ll do our best to accommodate last-minute requests based on availability.
Do you accept last-minute bookings?
If your event is less than a week away, we’ll do our best to help! Last-minute orders are subject to availability and may be limited to in-stock materials. Rush fees and full upfront payment may apply.
How long does installation take?
Most installations are completed in under an hour, as we pre-inflate the balloons beforehand. Larger or more intricate designs may take longer.
How long do your balloons last?
We use premium balloons for all our designs, but their lifespan depends on environmental factors.
- Indoor installations can last a week or longer (sometimes up to a month!) if kept away from direct sunlight and heat.
- Outdoor installations are more susceptible to weather conditions and may not last as long.
We cannot guarantee longevity once the balloons are delivered or picked up, but we’ll replace anything that pops during transport or installation.
What materials are your balloons made from?
We use high-quality latex and foil mylar balloons. Our latex balloons are 100% biodegradable, and we’re committed to using sustainable practices, including proper balloon disposal and discouraging balloon releases.
What is your cancellation policy?
Custom Installation Orders: Reschedule at least 7 days in advance, and we’ll apply your deposit to a future booking. Cancellations made less than 7 days before the event are not eligible for rescheduling. Deposits are non-refundable.
Grab & Go Garlands: Rescheduling is allowed with at least 7 days’ notice before your pickup date.
What do you use to hang your garlands?
We use existing anchor points whenever possible. If no anchors are available, we use removable 3M Command Hooks, which come with instructions for safe removal.
We also offer freestanding backdrop frames for rental, which eliminate the need for wall attachments. These require a $50 security deposit and are picked up within three days of your event.
I’m ready to order! How do I get started?
That’s fantastic! Here’s how:
- Custom Installations: Contact us to discuss your vision and get a custom quote by clicking here.
- Grab & Go Garlands: Order yours by clicking here!
Need help deciding on sizing? Check out our size guide or reach out – we’d love to help you float your event in style!
Still Have Questions?
We’re here to help! Give us a call or fill out the contact form to chat about your event. Let’s make your celebration unforgettable!